The Personal Injury Playbook: Clinic Manager’s Edition is a hands-on guide to personal injury clinic management — the day-to-day work of running a compliant, profitable practice that treats injured patients. It is written for the person who actually keeps the clinic running: the office manager, administrator, or owner-operator balancing patient care, cash flow, and legal exposure at the same time.
Personal injury clinics operate under rules that ordinary medical offices never face — lien-based revenue, letters of protection, attorney relationships, and documentation that will be read by adjusters and opposing counsel. This edition lays out the systems that hold it all together: intake and scheduling built for PI cases, a lien-based revenue model that doesn’t sink the practice, staff roles and training, records and compliance, and clear boundaries in the attorney-client-provider relationship.
Practical, direct, and grounded in real clinic operations, it gives managers a repeatable playbook for running a PI practice that stays solvent, stays compliant, and produces records that strengthen every case.